with MUSH™ — FAQ & Help

We believe in honesty before hype. Most mushroom supplements on the market are made from cheap "mycelium," which is simply the root structure of the mushroom grown on grains like oats or rice. This means the final product is mostly grain starch filler. At with MUSH, we extract our active nutrients exclusively from 100% real fruiting bodies (the actual mushroom cap and stem). You get pure, concentrated, and science-backed functional mushrooms with absolutely zero cheap starch fillers or chemical additives.

It means concentration. A 10:1 extract means it takes 10 pounds of raw, organic functional mushrooms to produce just 1 pound of our highly concentrated extract powder. This ensures you get a powerful, effective dose in every single serving, whether you are enjoying our coffee, gummies, capsules, or oral strips.

Yes, absolutely. We source only the highest quality organic mushroom extracts. All of our products are 100% plant-based, vegan-friendly, gluten-free, and non-GMO. We set our delicious gummies with premium citrus pectin instead of animal gelatin, use vegan capsules for our daily focus formulas, and craft our advanced focus strips completely sugar-free.

We want you to try our products completely risk-free. Because we stand behind our quality, we offer tailored satisfaction guarantees on your very first purchase of any with MUSH product:

• One-Time Purchase: If you buy a single product and are not satisfied, you can request a refund within 30 days of delivery.
• 90-Day Supply: Committing to a new habit takes time. If you invest in our 90-day supply and do not feel the difference, you have a full 90 days from delivery to request a refund.

To start a guarantee claim, please contact us at contact@withmush.com. You can find all the details on our Refund Policy page.

If you change your mind, you can return any unopened, unused, and sealed products in their original packaging within 30 days of delivery for a refund (excluding shipping costs). Due to strict safety regulations for dietary supplements, we cannot accept returns on opened jars or tampered packaging. For step-by-step return instructions, please read our Refund Policy.

Once placed, orders are processed within 1 to 2 business days. Standard shipping across the United States typically takes 3 to 5 business days. You will receive a tracking link via email as soon as your order leaves our fulfillment center so you can follow its journey to your counter.

Yes! Our products are designed to be daily routine companions that work beautifully together. A classic high-performance ritual is starting your morning with a hot cup of with MUSH RISE coffee, keeping your brain locked in at your desk with with MUSH FOCUS capsules (or keeping a slim case of chocolate with MUSH EDGE strips in your pocket for instant clarity during heavy tasks), and winding down in the evening with our soothing blackberry with MUSH CALM gummies.

No. Our supplements are designed to deliver smooth, clean, and sustained mental and physical stamina. Our focus capsules, calming gummies, and chocolate oral strips are completely caffeine-free and stimulant-free. Even our coffee blend, with MUSH RISE, combines organic premium Arabica with adaptogens to deliver all the energy of coffee with none of the usual jitters or afternoon crashes.

Nature is our credential, but science is our proof. Every single batch of our products is manufactured in the United States and strictly tested by independent, third-party laboratories for purity, potency, and safety (including heavy metals and contaminants). Full Lab COAs (Certificates of Analysis) are always available because we believe in total transparency.

We are always happy to help! You can reach our dedicated support team by sending an email to contact@withmush.com. We respond to all inquiries within 24 to 48 business hours.

You can view our complete legal protections and website rules on our Terms of Service page, and learn how we protect your personal information on our Privacy Policy page.